CALL CENTRE / TELEMARKETING CENTRE OUTSOURCING
Facilities and Operations
IRMA provides build, host and operate (turnkey) facilities setup services for customer service and telemarketing services.
IRMA providing Fast, Reliable and Regulatory Compliance complex call centre and data-centre solutioning.
Enterprise-Wide IT outsourcing, on-and-off-premise.
Corporate Service Applications
IRMA own customized applications, such as those for agent incentives, human resource administration applications.
Agent Training Facilities and Recruitment
IRMA facilities comes fully equipped training facilities.
Loyalty Program or Reward Program Hosting
IRMA helps its customer design, build and manage Loyalty / Rewards Program through its data centre.